Welcome to the Contact Us page of FreshFleet.shop, your trusted destination for premium, eco-friendly transportation solutions. At Fresh Fleet, we’re committed to providing exceptional customer service and ensuring your experience with us is seamless, whether you’re exploring our range of electric vehicles, seeking support, or sharing feedback. Our team is here to assist you every step of the way. Reach out to us today via the methods below, and let’s get moving toward a greener future together!
Why Connect with Fresh Fleet?
At FreshFleet.shop, we believe in building strong relationships with our customers. Whether you have questions about our products, need help with an order, or want to learn more about our mission to promote sustainable transportation, we’re eager to hear from you. Our team is dedicated to providing timely, accurate, and friendly support to ensure your satisfaction. By contacting us, you’re not just reaching out to a company—you’re connecting with a community passionate about innovation and environmental responsibility.
Our Commitment to You
Fresh Fleet is more than just an online store; it’s a movement toward sustainable living. When you visit FreshFleet.shop, you’re engaging with a brand that prioritizes quality, transparency, and customer care. Our team consists of industry experts with years of experience in electric vehicles and eco-friendly technologies. We’re here to answer your questions, provide expert guidance, and ensure you have all the information you need to make informed decisions.
How to Reach Us
We’ve made it easy for you to get in touch with the Fresh Fleet team. Below, you’ll find multiple ways to contact us, ensuring you can choose the method that works best for you. Whether you prefer email, phone, or social media, we’re ready to assist you promptly and professionally.
Email Support
For detailed inquiries, product questions, or order assistance, email us at support@freshfleet.shop. Our customer service team responds to emails within 24–48 hours, ensuring you receive the help you need quickly. When reaching out, please include your order number (if applicable) and a brief description of your query to help us serve you better.
Phone Support
Prefer to speak with someone directly? Call our dedicated support line at +1-800-FLEET-NOW (1-800-353-3866). Our phone lines are open Monday through Friday, 9:00 AM to 5:00 PM EST. Whether you’re seeking advice on choosing the right electric vehicle or need help troubleshooting an issue, our knowledgeable staff is here to guide you.
Live Chat
For instant assistance, visit FreshFleet.shop and use our live chat feature, available during business hours. Our live chat agents are trained to handle a wide range of inquiries, from product specifications to shipping details. Simply click the chat icon on our website, and you’ll be connected to a team member in moments.
Social Media
Stay connected with Fresh Fleet on social media! Follow us on Twitter, Instagram, and Facebook (@FreshFleetShop) for the latest updates, promotions, and eco-friendly tips. You can also send us a direct message on these platforms, and our social media team will respond promptly.
Visit Us
While FreshFleet.shop is primarily an online platform, we understand that some customers prefer an in-person experience. Our headquarters is located at:
Fresh Fleet Headquarters
123 Greenway Drive, Suite 100
Eco City, CA 90210
United States
Please note that visits are by appointment only. To schedule a visit, contact us via email or phone, and we’ll arrange a time to welcome you to our space.
Frequently Asked Questions
To save you time, we’ve compiled answers to some of the most common questions we receive at FreshFleet.shop. If your question isn’t addressed below, don’t hesitate to reach out to our team.
What Types of Products Does Fresh Fleet Offer?
At FreshFleet.shop, we specialize in electric vehicles, including e-bikes, electric scooters, and compact electric cars. All our products are designed with sustainability in mind, offering eco-friendly alternatives to traditional transportation.
How Can I Track My Order?
Once your order is placed on FreshFleet.shop, you’ll receive a confirmation email with a tracking number. Use this number on our website’s tracking page to monitor your shipment’s progress. If you encounter any issues, our support team is here to help.
What Is Your Return Policy?
We want you to love your purchase from FreshFleet.shop. If you’re not completely satisfied, you can return eligible products within 30 days of delivery. Visit our Returns & Refunds page for detailed instructions and eligibility criteria.
Do You Ship Internationally?
Yes, Fresh Fleet proudly serves customers worldwide. Shipping times and costs vary depending on your location. For specific details, check our Shipping Information page or contact our support team for assistance.
Partner with Fresh Fleet
Are you a business or organization interested in collaborating with Fresh Fleet? We’re always looking to partner with like-minded companies to promote sustainable transportation. Whether you’re a retailer, a sustainability advocate, or a corporate client, we’d love to explore partnership opportunities. Email our partnerships team at partners@freshfleet.shop to start the conversation.
Wholesale Inquiries
For bulk orders or wholesale pricing, please contact our wholesale department at wholesale@freshfleet.shop. We offer competitive rates for businesses looking to stock our eco-friendly products.
Feedback and Suggestions
At FreshFleet.shop, your feedback is invaluable. We’re constantly striving to improve our products, services, and customer experience. If you have suggestions, ideas, or comments, please share them with us via email at feedback@freshfleet.shop. Your input helps us grow and better serve our community.
Our Expertise and Trustworthiness
Fresh Fleet is built on a foundation of expertise and trust. Our team includes certified professionals with extensive knowledge of electric vehicle technology and sustainable practices. We partner with reputable manufacturers to ensure every product on FreshFleet.shop meets rigorous quality and safety standards. Additionally, our website uses secure encryption to protect your personal information, and we adhere to strict privacy policies to safeguard your data.
Why Trust Fresh Fleet?
- Experience: Over a decade in the eco-friendly transportation industry.
- Expertise: Our team includes engineers, sustainability experts, and customer service professionals.
- Authoritativeness: Recognized by leading sustainability organizations for our contributions to green transportation.
- Trustworthiness: Transparent policies, secure transactions, and a commitment to customer satisfaction.
Join the Fresh Fleet Community
By choosing FreshFleet.shop, you’re joining a global community dedicated to reducing carbon footprints and embracing sustainable living. Subscribe to our newsletter for the latest news, product launches, and exclusive offers. Simply enter your email on our homepage, and you’ll stay in the loop with all things Fresh Fleet.
Stay Informed
Our blog at FreshFleet.shop/blog is a great resource for tips on maintaining your electric vehicle, understanding battery technology, and staying updated on environmental trends. Check it out to deepen your knowledge and connect with our mission.
Get in Touch Today
No matter where you are in the world, the Fresh Fleet team is here to support you. Visit FreshFleet.shop to explore our products, or contact us using the methods above. We look forward to assisting you and helping you take the next step toward sustainable transportation.
Thank you for choosing Fresh Fleet. Let’s drive the future—together!